First, make sure all the sumbols were filled in correctly. Of the info is correct, connect the project's technical support or use the convenient option«Password recovery»
To withdraw money, you have to go to personal account settings and activate the button "Money withdrawal". Choose the payment system and fill in the sum you want to withdraw.
The money is withdrawn instantly after the request proccessing. In Bitcoin, Tether, Dogecoin, Tron, Dash and Litecoin currencies to withdraw money you have to get a triple confirmation.